Question 1

What customs duties apply in Senegal for received packages?

Accepted Answer

Packages for personal use under €1,000 in value are generally exempt from customs duties in Senegal. Beyond this, taxes may apply. Upacku provides the required shipping documents.

Question 2

How long does a package from France take to reach Dakar?

Accepted Answer

With Upacku, your parcel arrives in Dakar within 24 to 72 hours depending on the selected traveler's flight. DHL Express states 3 to 7 business days for this route.

Question 3

What is the maximum weight for Upacku shipments to Senegal?

Accepted Answer

Upacku accepts up to 30 kg per shipment to Senegal. For larger volumes, contact our team.

Question 4

Can I send medications to Senegal with Upacku?

Accepted Answer

Yes, personal-use medications (with prescription or documentation) are accepted in their original packaging. Controlled substances are strictly prohibited.

Question 5

How do I track my Upacku parcel to Dakar?

Accepted Answer

As soon as the traveler picks up your parcel, you receive real-time notifications: pickup, boarding, arrival in Dakar, delivery. Payment is released only upon delivery confirmation.

Upacku vs DHL Senegal: Full Comparison 2026 | Upacku